KOKO Delivery, Tax, and Installation: Build the Landed Cost

Define landed cost for the exact KOKO arrangement

Landed cost is the amount required to bring a defined configuration to a defined place and make it ready for the agreed evaluation or use. In our October 2, 2026 review of homebotone.com, we found no published standard KOKO delivery, installation, or tax charges. Build the worksheet from a current written quote. Leave a missing amount marked unknown until someone can substantiate it.

Start by writing the configuration baseline at the top of the worksheet: hardware, accessories, software or service access, support, destination, intended program, and comparison date. Match the seller, configuration, and destination before comparing totals so that charges from a different product or location do not enter the estimate.

• Quoted hardware or program and included accessories
• Ship-to location and any site access constraints
• Services included before, during, and after arrival
• Currency, quote date, validity period, and stated exclusions

Plan KOKO deployment-readiness costs →

Separate one-time and recurring KOKO costs →

Separate transport charges from delivery responsibility

A line labeled shipping may omit packing, insurance, lift-gate service, inside delivery, appointment fees, storage, redelivery, or removal of packing materials. Ask who selects the carrier, who bears loss or damage risk at each stage, what inspection is expected on arrival, and who files a claim. For an apartment, lab, care setting, or multi-level building, record loading-zone, elevator, doorway, scheduling, and onsite handling limits before a carrier is booked.

Write the promised ship or delivery date and the event that starts the clock. FTC guidance for covered mail, internet, and telephone orders explains seller duties when shipping is delayed, but the rule's application depends on the transaction. The planning lesson is universal: retain the promised timing, delay notices, consent, cancellation records, tracking, and proof of receipt. For a pilot or business arrangement, use the written contract to define the applicable process.

• Packing, freight, insurance, appointment, storage, and redelivery
• Transfer point for custody and responsibility
• Arrival inspection and damage-report deadline
• Return freight and removal responsibility if acceptance fails

Treat tax and location charges as quote-specific

Tax treatment can depend on the buyer, seller, destination, transaction structure, and the mix of goods and services. Do not copy a percentage from a search result or assume that an omitted tax line means no tax will be due. Ask the seller whether tax is included, estimated, collected later, or outside the quote. Organizations should route exemption documents and tax questions through their own purchasing or finance process.

International or cross-border access can add customs, brokerage, duties, import documentation, currency conversion, bank charges, and local compliance work. This guide does not claim that Homebot One currently offers any particular cross-border program. If a location is eligible, identify who acts as importer, who prepares documents, and which amount can change before delivery. Keep taxes and location-dependent charges separate from the base configuration so later updates remain understandable.

• Tax included, excluded, estimated, or to be determined
• Exemption documentation and responsible reviewer
• Currency and conversion-date assumption
• Customs, brokerage, duty, bank, or local handling if applicable

Price the work needed to become ready

Delivery is not the same as readiness. List every action between arrival and the first approved routine: receiving inspection, movement to the use area, charging location preparation, network review, account setup, configuration, household or staff orientation, safety and privacy rules, baseline testing, and cleanup. Ask which tasks Homebot One performs, which the buyer performs, and which require a third party. Do not infer electrical, network, space, or mounting requirements that have not been provided for the current configuration.

Include labor time even when no outside invoice is issued. A household member, facilities employee, researcher, IT reviewer, caregiver, or trainer may spend hours coordinating access and resolving issues. Record the estimated time, owner, and dependency for each task. If a site change is optional, keep it outside the committed total until the current technical requirements establish that it is needed.

• Site review and any confirmed physical preparation
• Network, account, privacy, and security setup
• Orientation, training, supervision, and test time
• Third-party labor, permits, access fees, and restoration
• Internal coordination and acceptance effort

Compare a base case, delay case, and exit case

Use GAO's cost-estimating guidance to organize assumptions and examine uncertainty. At household scale, that can mean three columns: a base case with confirmed charges, a delay case with storage or rescheduling costs where relevant, and an exit case with return, removal, restoration, and account closure. These are planning scenarios; they are not forecasts of KOKO's behavior or published contract terms.

The price is right only if the amount needed to reach readiness fits the budget, including the work at your address. A seemingly affordable quote may leave too little room for receiving, setup, or training. Label confirmed amounts, estimates, allowances, and unknowns separately, and flag any unresolved item that could exceed the spending limit. Replace estimates with actual invoices as delivery and setup progress.

• Base case: current written charges and normal internal work
• Delay case: schedule slip, storage, repeat visits, and lost time
• Exit case: return, removal, restoration, and account closeout
• Decision threshold: the unknown or total that requires new approval

Plan delivery acceptance tests →

Review the KOKO price and value buyer hub →

Frequently asked questions